698 Responsible Gaming —
Play Responsibly, Stay Healthy
At 698, healthy entertainment starts with personal responsibility. This page offers practical guidance to help you enjoy our platform in a balanced, safe, and sustainable way.
The 698 platform is for entertainment only and is intended for users aged 18 and above in Malaysia.
698 Commitment to Healthy Entertainment
698’s platform is designed to provide an enjoyable entertainment experience for Malaysian users. However, we understand that uncontrolled entertainment can negatively impact daily life. Therefore, we are committed to ensuring every user has access to the information, tools, and support they need to play responsibly.
For 698, responsible gaming isn’t just a slogan — it’s a core principle that shapes how we operate our platform. We believe the best entertainment is one that doesn’t disrupt your financial, emotional, or social balance.
We encourage all users to set personal limits early on, understand the associated risks, and always prioritize their health above all. If you feel gaming begins to negatively affect your life, please use the controls we provide or seek professional help without hesitation.
698 Healthy Gaming Principles
- Play only with money you can afford to lose.
- Set time limits and stick to them.
- Never use gaming as a way to escape emotional problems.
- Don’t try to recover losses by playing more.
- Always balance entertainment with family and work responsibilities.
Recognize Risky Behaviour Signs
Recognizing early warning signs is the first step to getting help. Here are some signs to watch for in yourself or loved ones:
Borrowing money, selling assets, or ignoring bills just to keep playing are serious signs that need immediate attention.
Playing longer than planned or frequently thinking about gaming even while doing other activities.
Feeling anxious, angry, or uneasy when you can’t play; playing to relieve stress or sadness.
Neglecting relationships with family and friends due to excessive gaming or hiding gaming habits from loved ones.
Continued play after major losses, hoping to recover lost money — this is a very dangerous pattern.
Hiding the amount of time or money spent on gaming from family or close friends.
Self-Control Tools You Can Use
698 offers several self-control tools to help you manage your gaming experience responsibly. You can contact our support team to enable any of the following options:
Deposit Limits
Set daily, weekly, or monthly deposit limits in Malaysian Ringgit (RM). Once the limit is reached, the system will automatically block further deposits for the set period.
Cooling-off Period
Request a temporary cooling-off period of 24 hours, 7 days, or 30 days. During this time, you won’t be able to log into your 698 account, giving you space to rest and reflect.
Self-Exclusion
If you feel you need to stop completely for an extended period, you can apply for self-exclusion, which will block your access to the 698 platform for a period you choose.
To enable any of these controls, please contact the 698 support team by email at [email protected]. Requests will be handled quickly and confidentially. You can also find more information on the FAQs us.
Protection for Minors
698 takes preventing access by anyone under 18 very seriously. This is not just a policy — it is our moral responsibility to Malaysia’s younger generation.
Steps we take to protect children and youth include:
- Age verification is mandatory during new account registration.
- Detection system that identifies suspicious usage patterns related to age.
- Accounts suspected to be used by minors will be investigated and closed immediately.
- We encourage parents and guardians to use parental control software on devices shared with children.
If you suspect someone under 18 is using the 698 platform, please report it to us immediately at [email protected].
Life Balance and Professional Help
Online entertainment should be just a small part of a balanced life, not the main focus. We encourage all 698 users to:
- Set specific times for playing and stick strictly to those limits.
- Ensuring hobbies, social relationships, work, and family responsibilities remain priorities.
- Never play when you’re feeling stressed, sad, or under the influence of alcohol.
- Talk to someone you trust if you feel your gaming habits are starting to impact your life.
If you or someone you know needs professional help related to problem gambling, we encourage you to contact Talian Kasih 15999 (Department of Social Welfare Malaysia) or seek advice from qualified counselors or doctors. Asking for help is a sign of strength, not weakness.
Responsible Gaming FAQs
You Are Not Alone — 698 Always Cares
If you have questions about self-control, account limits, or how to get help, our team is here to assist. Healthy gaming starts with small steps today.