698 Privacy Policy —
Our User Data Protection
This Privacy Policy explains how 698 collects, uses, stores, and protects personal information from users in Malaysia. We’re committed to handling your privacy responsibly and transparently.
Effective Date: 1 January 2026 | Version 2.0
Types of Information We Collect
When you register or use the 698 platform, we collect various categories of information to ensure our services run smoothly, securely, and meet your needs as a Malaysian user.
Account Information
During registration, we collect your full name, phone number, email address, and necessary identity verification information. This data is used to securely create and manage your account.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect information related to the payment methods you use such as bank account numbers or e-wallet details. We do not store full card numbers, and all transaction data is encrypted.
Usage Data & Device Information
We collect technical details such as device type, operating system, web browser, IP address, access time, and visited pages. This data helps us enhance user experience and detect unusual activity.
Summary of Data Collected
- Registered name, phone number, email
- Payment method details in RM
- Device type, browser, IP address
- History of platform activities and usage
- Cookie and browsing session data
How Your Information Is Used
To securely create, verify, and maintain 698 user accounts, including login and identity verification processes.
To process deposits and withdrawals in RM, verify payments, and maintain accurate financial transaction records.
To detect fraud, monitor suspicious activities, and keep the 698 platform safe for all users in Malaysia.
To analyze usage patterns and improve platform design, performance, and overall user experience.
To assist you quickly and accurately with technical issues, account inquiries, and questions related to 698 services.
To send important notices related to your account, policy updates, and relevant platform operations information.
Cookies and Session Tracking
The 698 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website.
We use cookies for the following purposes:
- Keeps you logged in so you don’t have to sign in every time.
- Remember your language preferences and display settings.
- Analyzing overall usage patterns to improve platform performance.
- Detecting unauthorized or suspicious activity to protect your account.
You can manage or delete cookies via your web browser settings. However, deleting certain cookies may affect some features of the 698 platform.
Third-Party Sharing
698 does not sell, rent, or exchange your personal information with third parties for marketing purposes. Your data is only shared under the limited circumstances below:
- Payment Service Providers — to securely process your financial transactions in RM.
- Technical infrastructure providers — who help operate and maintain the platform, subject to strict confidentiality agreements.
- Statutory Authorities — when required by Malaysian law or valid court order.
- Fraud Prevention — to recognized agencies for addressing fraud or money laundering activities.
In all the above cases, we only share the necessary information and ensure that the recipients comply with equivalent data protection standards.
Data Storage and Security Measures
All 698 user data is stored on servers protected by industry-standard encryption. We use SSL/TLS protocols to ensure all data transmitted between your device and our servers cannot be intercepted by unauthorized parties.
Technical security measures we implement include:
- Data encryption during transmission and storage.
- Internal access controls that restrict who can view user data.
- Continuous monitoring to identify unauthorized access attempts.
- Regular data backups to prevent data loss.
- Two-factor authentication for internal admin accounts.
Your personal data is retained as long as your account is active and for any period required by applicable laws or legitimate business needs. Once the data is no longer needed, it will be securely deleted or anonymized.
Your Data Rights
Policy Amendments and How to Contact Us
698 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, applicable laws, or service improvements. Any significant updates will be posted on this page with a revised effective date.
We encourage you to review this page regularly. Continued use of the 698 platform after any updates are published will be considered your acceptance of the updated Privacy Policy.
To Exercise Your Rights
If you wish to access, correct or delete your personal data, or have any questions about this Privacy Policy, please contact the 698 support team via email at [email protected]. Include your account details and clear request information so we can process your inquiry promptly.
You can also visit the page FAQ Contact us for answers to frequently asked questions about privacy and account security.
Contact Our Privacy Team
For any data requests or privacy inquiries:
Typical response time is within 3 business days. For urgent security-related matters, please include "URGENT" in your email subject.
Your Data Is Safe with 698
We’re committed to protecting the privacy of every Malaysian user. If you have any questions, our team is ready to help. Create your account today with confidence.